from Murphy, Val Val.Murphy@citizensadvice.org.uk
to J.Barrett@ljmu.ac.uk
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date Wed, Feb 3, 2010 at 8:24 AM
subject Stephen O'Brien and malcolm Henderson
hide details 8:24 AM (52 minutes ago)
Just to let you both know that MH and SO have written to the Chair of Citizens Advice John Galdwin and the CEO David Harker, raising concerns about gateway (SO) and gateway and volunteer representation on TB (MH). I have updated both on the changes implemented by management and trustees, the range of help and support from Citizens Advice and advised any response to be limited and supportive to CWCAB as the issues raised have been well aired and the progress continues to be reviewed by the TB and management team.
As mentioned Michael I do think having some PDF style document explaining the services CWCAB offers and how to access them will be useful particularly to circulate to councillors and CW and Chester Council officers. Interestingly I saw a pocket style promotional document prepared by Wolverhampton CAB on Monday - let me know if you are interested in getting a copy.
If you have any queries please let me know.
Val Murphy
Citizens Advice
North Area
P please consider the environment - do you really need to print this email?
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