Friday, June 18, 2010

6/18/2010 - Bank Of America won't leave me alone.

Bank of America will not stop e-mailing me, I've called several times, but they won't help me because I don't have an account. However, they will continue to e-mail me relentlessly about my account with their institution. Stupid!

fromBank of America
to@gmail.com
dateFri, Jun 18, 2010 at 8:50 PM
subjectBank of America Customer Service - Tell us what you think
mailed-bysatisfactionsurvey.bankofamerica.com
signed-bysatisfactionsurvey.bankofamerica.com

Jun 18 (3 days ago)

Bank of America would like to thank you for the phone call that you, or someone in your household, made on 06/17/2010. The voice of the customer is very important to Bank of America as it continually monitors and improves its customer service.

You can provide your feedback on Bank of America’s customer service performance by completing a brief 5 minute survey. To participate in the survey, click on the Web address below.

http://survey1.sendyouropinions.com/survey.aspx?I.project=w1020e&id=1451898&password=xbwxw

If that does not launch the survey, please cut and paste the link into your browser bar or type in the following web address:

http://survey1.sendyouropinions.com/survey.aspx

When you reach the login screen, please enter the following information:

Your project ID is: w1020e
Your login ID is: 1451898
Your password is: xbwxw

For your convenience, the survey is available 24 hours a day, seven days a week through 06/25/2010, and can be accessed from any computer with Internet access. If you have difficulty accessing the survey, please refer to the Technical Assistance link below.

http://www.sendyouropinions.com/tech_faq.htm

QUESTIONS / COMMENTS:
If you would like to pass along questions or comments pertaining to Bank of America's products or services or have any non-survey related issues, (i.e. billing, customer service, etc.), please contact Bank of America's customer service department directly at 1.800.432.1000 or bankofamerica.com, and they will be happy to assist you.

OPT OUT:
Convergys Customer Intelligence Services is sending you this message on behalf of Bank of America. If you wish to be excluded from future online research with Convergys, please click on
http://www.convergysresearch.com/takeout/stopit.asp?project=w1020e&id=1451898, enter your e-mail address, and press submit to be removed from our database.

Bank of America Email, 8th Floor, 101 South Tryon St.,
Charlotte, NC 28255-0001

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